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Frequently Asked Questions

Everything you might want to know before placing your order

Orders

How do I place an order?


You can place your order through our website or by contacting us directly. Every order is treated individually — we take the time to understand your vision and create something truly special.

How far in advance should I order?


We recommend placing your order at least 3–7 days in advance. For weddings, events, or larger projects, booking a few weeks ahead ensures availability. If your order includes custom-made decorations — such as a personalized topper — we recommend allowing at least 3 weeks to ensure everything is prepared perfectly.

Do you accept last-minute orders?


Sometimes, yes. If we have availability, we’re always happy to help — just reach out as soon as possible.

Floral Arrangements & Sets

Are your bouquets pre-made or custom?


All arrangements are created individually, designed specifically for your occasion.

Can I request specific flowers?


Yes, depending on seasonal availability. If something isn’t available, we’ll suggest beautiful alternatives.

Do you offer cake and flower sets?


Yes — this is one of our signature offerings. We create cohesive sets where flowers and cake perfectly match in style and color.

Events & Weddings

Do you provide services for weddings and events?


Yes — we create cakes, floral arrangements, and full sweet tables for weddings and special events.

Can everything be styled to match my event?


Absolutely. We design every detail to create a cohesive and elegant experience.

Cakes

Are your cakes custom-made?


Yes — every cake is designed individually. From flavor to final look, everything is tailored to your occasion and personal style.

Do you offer dietary options?


We can accommodate gluten-free, dairy-free, or other dietary requests. Let us know your needs when placing your order.

Can I choose my own design?


Absolutely. You can share inspiration photos or simply describe your vision — we’ll take care of the rest.

Delivery

Do you offer delivery?


Yes — we offer delivery within Calgary and surrounding areas. Your first delivery with us is complimentary. For future orders, the delivery fee is calculated based on distance.

Can I send a surprise delivery?


Of course. Many of our orders are designed as thoughtful surprises — we’ll make sure everything feels special.

Workshops

Do you offer workshops?


Yes — we host floral and baking workshops for kids, families, and private groups.

Still have questions?
Let’s create something beautiful together.

2024 Sweets & Florals Sisters

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